:root{--brand-primary: #0e4d45;--brand-primary-600: #12655a;--brand-primary-700: #0a3a34;--brand-accent: #c9a35b;--brand-accent-600: #b88f44;--bg: #f6f3ec;--surface: #ffffff;--surface-muted: #f0ece2;--sidebar: #0e4d45;--sidebar-hover: #12655a;--bubble-out: #0e4d45;--bubble-out-text: #f6f3ec;--bubble-in: #ffffff;--bubble-in-text: #1d2b29;--ink: #1d2b29;--ink-soft: #4d5e5b;--ink-faint: #8a9794;--line: #e3ddd0;--success: #2e8b6f;--warning: #c9a35b;--danger: #c2553f;--radius-sm: 8px;--radius: 14px;--radius-lg: 20px;--shadow-sm: 0 1px 3px rgba(14, 77, 69, .08);--shadow: 0 8px 24px rgba(14, 77, 69, .12);--shadow-lg: 0 18px 50px rgba(10, 58, 52, .22);--ease: cubic-bezier(.22, 1, .36, 1);--font: "Inter", -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, sans-serif}*{box-sizing:border-box}html,body,#root{height:100%;margin:0}body{font-family:var(--font);background:var(--bg);color:var(--ink);-webkit-font-smoothing:antialiased}.app{display:flex;flex-direction:column;height:100vh;height:100dvh;overflow:hidden}.body{flex:1;display:grid;grid-template-columns:340px 1fr;min-height:0}.topbar{flex:none;display:flex;align-items:center;justify-content:space-between;gap:12px;padding:14px 24px;background:var(--surface);border-bottom:1px solid var(--line)}.topbar-actions{display:flex;align-items:center;gap:14px}.back-btn{display:none;font-size:24px;line-height:1}.brand{display:flex;align-items:center;gap:12px}.brand-mark{width:38px;height:38px;border-radius:11px;background:linear-gradient(135deg,var(--brand-primary),var(--brand-primary-600));display:grid;place-items:center;color:#fff;font-weight:700;box-shadow:var(--shadow-sm)}.brand-name{font-weight:700;font-size:16px;letter-spacing:-.01em}.brand-sub{font-size:12px;color:var(--ink-faint);margin-top:-2px}.mode-pill{font-size:11px;font-weight:600;padding:5px 11px;border-radius:999px;background:var(--surface-muted);color:var(--ink-soft);display:inline-flex;align-items:center;gap:6px;text-transform:uppercase;letter-spacing:.04em}.mode-pill .dot{width:7px;height:7px;border-radius:50%;background:var(--success)}.mode-pill.live .dot{background:var(--danger)}.sidebar{background:var(--sidebar);color:#eaf3f0;display:flex;flex-direction:column;overflow:hidden}.sidebar-head{padding:22px 20px 14px}.sidebar-title{font-size:18px;font-weight:700}.sidebar-sub{font-size:12px;color:#a9c6bf;margin-top:3px}.search{margin:4px 16px 12px;display:flex;align-items:center;gap:8px;background:#ffffff1a;border-radius:var(--radius-sm);padding:9px 12px}.search input{background:transparent;border:none;outline:none;color:#fff;font-size:14px;width:100%;font-family:var(--font)}.search input::placeholder{color:#9fc0b9}.conv-list{flex:1;overflow-y:auto;padding:4px 10px 16px}.conv-list::-webkit-scrollbar{width:8px}.conv-list::-webkit-scrollbar-thumb{background:#ffffff29;border-radius:8px}.conv{display:flex;gap:12px;align-items:center;padding:11px 12px;border-radius:var(--radius);cursor:pointer;transition:background .15s var(--ease);position:relative}.conv:hover{background:var(--sidebar-hover)}.conv.active{background:#ffffff24}.avatar{width:44px;height:44px;border-radius:50%;flex:none;display:grid;place-items:center;font-weight:600;font-size:15px;background:linear-gradient(135deg,var(--brand-accent),var(--brand-accent-600));color:#2a2208}.conv-main{flex:1;min-width:0}.conv-row{display:flex;justify-content:space-between;gap:8px;align-items:baseline}.conv-name{font-weight:600;font-size:14.5px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.conv-time{font-size:11px;color:#9fc0b9;flex:none}.conv-preview{font-size:13px;color:#bcd6d0;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;margin-top:2px}.conv-tags{display:flex;gap:5px;margin-top:5px;flex-wrap:wrap}.tag{font-size:10.5px;font-weight:600;padding:2px 8px;border-radius:999px;background:#ffffff24;color:#d8ebe6}.tag.deal{background:#c9a35b38;color:#f0dcb4}.tag.progress{background:#2e8b6f47;color:#c6f0e0}.badge{min-width:20px;height:20px;padding:0 6px;border-radius:999px;background:var(--brand-accent);color:#2a2208;font-size:11px;font-weight:700;display:grid;place-items:center}.workspace{display:grid;grid-template-columns:1fr 320px;min-height:0;min-width:0;background:var(--bg)}.workspace.no-panel{grid-template-columns:1fr}.chat{display:flex;flex-direction:column;min-width:0;min-height:0}.chat-head{display:flex;align-items:center;gap:12px;padding:14px 22px;background:var(--surface);border-bottom:1px solid var(--line)}.chat-head .avatar{width:40px;height:40px;font-size:14px}.chat-head .who{flex:1;min-width:0}.chat-head .name{font-weight:700;font-size:15px}.chat-head .phone{font-size:12.5px;color:var(--ink-faint)}.icon-btn{border:1px solid var(--line);background:var(--surface);color:var(--ink-soft);width:36px;height:36px;border-radius:10px;cursor:pointer;font-size:15px;display:grid;place-items:center;transition:all .15s var(--ease)}.icon-btn:hover{background:var(--surface-muted);color:var(--ink)}.thread{flex:1;overflow-y:auto;padding:24px 22px;background:radial-gradient(circle at 1px 1px,rgba(14,77,69,.04) 1px,transparent 0) 0 0 / 22px 22px,var(--bg);display:flex;flex-direction:column;gap:10px}.day-sep{text-align:center;margin:6px 0}.day-sep span{font-size:11px;font-weight:600;color:var(--ink-faint);background:var(--surface-muted);padding:4px 12px;border-radius:999px}.bubble{max-width:min(62%,540px);padding:10px 14px;border-radius:16px;font-size:14px;line-height:1.45;box-shadow:var(--shadow-sm);position:relative;word-wrap:break-word;white-space:pre-wrap}.bubble.in{align-self:flex-start;background:var(--bubble-in);color:var(--bubble-in-text);border-bottom-left-radius:5px}.bubble.out{align-self:flex-end;background:var(--bubble-out);color:var(--bubble-out-text);border-bottom-right-radius:5px}.bubble .meta{font-size:10.5px;margin-top:5px;opacity:.7;display:flex;gap:6px;justify-content:flex-end;align-items:center}.bubble.in .meta{justify-content:flex-start}.tick.delivered{color:#8fd4bd}.tick.failed{color:#f3b6a8}.empty{flex:1;display:grid;place-items:center;text-align:center;color:var(--ink-faint)}.empty .big{font-size:17px;font-weight:600;color:var(--ink-soft);margin-bottom:6px}.composer{padding:14px 20px 18px;background:var(--surface);border-top:1px solid var(--line)}.composer-box{border:1px solid var(--line);border-radius:var(--radius);background:var(--bg);padding:10px 12px;transition:border-color .15s var(--ease),background .15s var(--ease)}.composer-box:focus-within{border-color:var(--brand-primary);background:var(--surface);box-shadow:var(--shadow-sm)}.composer-box.is-disabled{opacity:.7}.composer-box textarea{display:block;width:100%;resize:none;border:none;background:transparent;padding:2px 2px 0;font-family:var(--font);font-size:14px;line-height:1.5;min-height:84px;max-height:200px;outline:none;color:var(--ink)}.composer-box textarea::placeholder{color:var(--ink-faint)}.composer-foot{display:flex;align-items:center;justify-content:space-between;margin-top:8px;padding-top:8px;border-top:1px solid var(--line)}.char-count{font-size:11.5px;color:var(--ink-faint)}.send-btn{background:var(--brand-primary);color:#fff;border:none;cursor:pointer;height:38px;padding:0 18px;border-radius:10px;font-weight:600;font-size:13.5px;display:inline-flex;align-items:center;gap:7px;transition:background .15s var(--ease)}.send-btn:hover{background:var(--brand-primary-600)}.send-btn:disabled{opacity:.5;cursor:not-allowed}.crm{background:var(--surface);border-left:1px solid var(--line);overflow-y:auto;min-height:0;padding:20px}.crm h3{margin:0 0 4px;font-size:13px;text-transform:uppercase;letter-spacing:.05em;color:var(--ink-faint)}.crm-card{background:var(--bg);border:1px solid var(--line);border-radius:var(--radius);padding:16px;margin-top:12px}.crm-name{font-weight:700;font-size:16px}.crm-module{display:inline-block;font-size:11px;font-weight:600;color:var(--brand-primary);background:#0e4d4514;padding:3px 9px;border-radius:999px;margin-top:6px}.crm-field{display:flex;justify-content:space-between;gap:10px;font-size:13px;padding:7px 0;border-bottom:1px dashed var(--line)}.crm-field:last-child{border-bottom:none}.crm-field .k{color:var(--ink-faint)}.crm-field .v{color:var(--ink);font-weight:500;text-align:right}.deal-card{border-left:3px solid var(--brand-accent)}.stage-chip{font-size:11px;font-weight:700;padding:3px 10px;border-radius:999px}.stage-chip.progress{background:#2e8b6f29;color:var(--success)}.stage-chip.other{background:var(--surface-muted);color:var(--ink-soft)}.attach-note{font-size:12px;color:var(--ink-soft);background:#2e8b6f14;border:1px solid rgba(46,139,111,.2);border-radius:var(--radius-sm);padding:9px 11px;margin-top:12px;display:flex;gap:8px;align-items:flex-start}.crm-empty{color:var(--ink-faint);font-size:13px;text-align:center;padding:30px 10px}.crm-empty .big{font-size:28px;margin-bottom:8px}.toast-stack{position:fixed;right:22px;bottom:22px;z-index:60;display:flex;flex-direction:column;gap:12px;align-items:flex-end}.toast{width:340px;background:var(--surface);border-radius:var(--radius);box-shadow:var(--shadow-lg);overflow:hidden;cursor:pointer;border:1px solid var(--line);animation:slideUp .35s var(--ease)}@keyframes slideUp{0%{transform:translateY(16px);opacity:0}to{transform:translateY(0);opacity:1}}.toast-bar{height:4px;background:linear-gradient(90deg,var(--brand-accent),var(--brand-primary))}.toast-body{padding:13px 15px;display:flex;gap:12px}.toast .avatar{width:40px;height:40px;font-size:14px}.toast-main{flex:1;min-width:0}.toast-top{display:flex;justify-content:space-between;align-items:center}.toast-name{font-weight:700;font-size:14px}.toast-label{font-size:10.5px;font-weight:600;color:var(--success);text-transform:uppercase;letter-spacing:.04em}.toast-preview{font-size:13px;color:var(--ink-soft);margin-top:3px;overflow:hidden;text-overflow:ellipsis;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical}.toast-crm{font-size:11.5px;color:var(--ink-faint);margin-top:6px;display:flex;align-items:center;gap:5px}.toast-close{position:absolute;top:8px;right:10px;border:none;background:transparent;color:var(--ink-faint);cursor:pointer;font-size:16px}.toast-actions{display:flex;border-top:1px solid var(--line)}.toast-actions button{flex:1;border:none;background:transparent;padding:10px;font-weight:600;font-size:13px;cursor:pointer;color:var(--brand-primary);font-family:var(--font)}.toast-actions button:hover{background:var(--surface-muted)}.toast-actions button+button{border-left:1px solid var(--line)}.mini-dock{position:fixed;right:22px;bottom:22px;z-index:50;display:flex;gap:12px;align-items:flex-end}.mini-launcher{width:58px;height:58px;border-radius:50%;border:none;cursor:pointer;background:var(--brand-primary);color:#fff;font-size:22px;box-shadow:var(--shadow-lg);display:grid;place-items:center;position:relative}.mini-launcher .badge{position:absolute;top:-2px;right:-2px}.float-chat{position:fixed;right:22px;bottom:22px;z-index:55;width:380px;height:560px;background:var(--surface);border-radius:var(--radius-lg);box-shadow:var(--shadow-lg);display:flex;flex-direction:column;overflow:hidden;animation:slideUp .3s var(--ease)}.float-chat .chat-head{border-radius:var(--radius-lg) var(--radius-lg) 0 0}.float-chat .thread{padding:16px}.float-chat .bubble{max-width:82%}.spinner{width:16px;height:16px;border:2px solid rgba(255,255,255,.4);border-top-color:#fff;border-radius:50%;animation:spin .7s linear infinite}@keyframes spin{to{transform:rotate(360deg)}}.modal-backdrop{position:fixed;top:0;right:0;bottom:0;left:0;background:#0a3a3457;z-index:70;display:grid;place-items:center;-webkit-backdrop-filter:blur(2px);backdrop-filter:blur(2px)}.modal{width:440px;max-width:calc(100vw - 32px);background:var(--surface);border-radius:var(--radius-lg);box-shadow:var(--shadow-lg);padding:22px;animation:slideUp .25s var(--ease)}.modal-head{display:flex;justify-content:space-between;align-items:center;font-weight:700;font-size:17px;margin-bottom:16px}.field{display:block;margin-bottom:14px}.field>span{display:block;font-size:12px;font-weight:600;color:var(--ink-soft);margin-bottom:6px}.field input,.field textarea{width:100%;border:1px solid var(--line);border-radius:var(--radius-sm);padding:11px 13px;font-family:var(--font);font-size:14px;outline:none;color:var(--ink);background:var(--bg);resize:vertical}.field input:focus,.field textarea:focus{border-color:var(--brand-primary);background:var(--surface)}.match-hint{font-size:13px;color:var(--ink-soft);background:#2e8b6f14;border:1px solid rgba(46,139,111,.2);border-radius:var(--radius-sm);padding:9px 12px;margin-bottom:14px;display:flex;align-items:center;gap:8px;flex-wrap:wrap}.match-hint.muted{background:var(--surface-muted);border-color:var(--line);color:var(--ink-faint)}.match-hint .chip{font-size:11px;font-weight:700;padding:2px 8px;border-radius:999px;background:var(--surface-muted);color:var(--ink-soft)}.match-hint .chip.progress{background:#2e8b6f2e;color:var(--success)}.modal-actions{display:flex;justify-content:flex-end;gap:10px;margin-top:6px}.btn-ghost{background:transparent;border:1px solid var(--line);color:var(--ink-soft);border-radius:10px;padding:0 18px;height:38px;font-weight:600;cursor:pointer;font-family:var(--font)}.btn-ghost:hover{background:var(--surface-muted)}.error{color:var(--danger);font-size:13px;margin-bottom:12px}.net-banner{position:fixed;top:14px;left:50%;transform:translate(-50%);z-index:80;background:var(--danger);color:#fff;padding:9px 18px;border-radius:999px;font-size:13px;font-weight:600;box-shadow:var(--shadow-lg);display:flex;align-items:center;gap:8px;animation:slideUp .25s var(--ease)}.net-banner.reconnecting{background:var(--warning);color:#2a2208}.login-screen{min-height:100vh;display:grid;place-items:center;background:radial-gradient(900px 500px at 50% -10%,rgba(14,77,69,.12),transparent),var(--bg);padding:24px}.login-card{width:420px;max-width:100%;background:var(--surface);border-radius:var(--radius-lg);box-shadow:var(--shadow-lg);padding:32px;border:1px solid var(--line)}.login-brand{display:flex;align-items:center;gap:12px;margin-bottom:24px}.login-title{margin:0 0 6px;font-size:22px;letter-spacing:-.01em}.login-text{margin:0 0 20px;color:var(--ink-soft);font-size:14px;line-height:1.5}.login-submit{width:100%;justify-content:center;height:46px;margin-top:4px}.zoho-btn{width:100%;height:48px;border:none;cursor:pointer;border-radius:var(--radius);background:var(--brand-primary);color:#fff;font-weight:600;font-size:15px;display:inline-flex;align-items:center;justify-content:center;gap:10px;font-family:var(--font);transition:background .15s var(--ease)}.zoho-btn:hover{background:var(--brand-primary-600)}.zoho-glyph{width:24px;height:24px;border-radius:6px;background:#fff;color:var(--brand-primary);display:grid;place-items:center;font-weight:800;font-size:14px}.login-foot{margin-top:22px;padding-top:16px;border-top:1px solid var(--line);font-size:12px;color:var(--ink-faint);text-align:center}.brand-spinner{width:30px;height:30px;border-width:3px;border-color:#0e4d4540;border-top-color:var(--brand-primary)}.user-chip{display:flex;align-items:center;gap:9px;background:var(--surface-muted);border:1px solid var(--line);border-radius:999px;padding:4px 6px 4px 5px}.user-avatar{width:30px;height:30px;border-radius:50%;flex:none;display:grid;place-items:center;font-weight:700;font-size:12px;background:linear-gradient(135deg,var(--brand-primary),var(--brand-primary-600));color:#fff}.user-name{font-size:13px;font-weight:600;color:var(--ink);max-width:130px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.logout-btn{border:none;background:transparent;color:var(--ink-faint);cursor:pointer;font-size:16px;width:26px;height:26px;border-radius:50%;transition:all .15s var(--ease)}.logout-btn:hover{background:var(--surface);color:var(--danger)}@media(max-width:980px){.workspace{grid-template-columns:1fr}.crm{display:none}}@media(max-width:768px){.hide-mobile{display:none!important}.topbar{padding:10px 14px}.topbar-actions{gap:8px}.brand-mark{width:32px;height:32px;border-radius:9px}.brand-name{font-size:15px}.body{grid-template-columns:1fr}.sidebar{display:flex}.workspace,.app.chat-open .topbar,.app.chat-open .sidebar{display:none}.app.chat-open .workspace{display:grid;grid-template-columns:1fr}.back-btn{display:grid}.conv{padding:12px}.bubble{max-width:82%}.thread{padding:16px 14px}.composer{padding:10px 12px 12px}.float-chat{right:0;bottom:0;top:0;left:0;width:100%;height:100%;border-radius:0}}